The one thing I have learned throughout the years is to don’t use bad companies. That is companies that treat you unfair or badly or is just simple bad at what they do. Kayako Warning.
Sometimes this is not possible as with bank or post because there is no better choice. However, if it truly is – run. Never make use of them again.
One company I have left and newer will use again i Kayako. Kayako supply Kayako help desk.
Problem is that I had purchase life time free upgrade.
Let me shorten the background of hours of mails and contacts to this: it was all lie. Kayako found a way out of keeping their promise. I see it as a Kayako fraud, nothing less.
I didn’t get the free upgrade.
This surely show that a company starting with ethics together with a great service get destroyed simply by making money. Clients are not worth anything anymore.
Greed replace ethics.
To help everybody else not get into problem with Kayako I give this free advice based on 4 decades as being a international business man:
Do never make any sort of business with Kayako. Save your selves the trouble of purchase expensive, invest a good deal of staff time and company money with the danger of will have to leave Kayako anyway when you get so horribly treatment that you simply must.